The Condado Plaza Hotel, San Juan
About the Hotel
The Condado Plaza Hotel is located in the vibrant Condado neighborhood of San Juan, Puerto Rico. The hotel is known for its stunning ocean views and proximity to both urban amenities and natural attractions. It features a range of accommodations from standard rooms to spacious penthouse suites. Guests can enjoy several dining options and a variety of leisure activities, making it a convenient base for exploring the region.
Location
Situated in the Condado area, the hotel is just a short walk from popular attractions and a five-minute drive from Old San Juan. The Puerto Rico Convention Center and Luis Muñoz Marín International Airport are also easily accessible. For those wishing to explore further, a 45-minute drive leads to the natural beauty of El Yunque Rain Forest.
Rooms
Guest rooms are available in both the Laguna Tower and Ocean Tower, offering floor-to-ceiling windows and private balconies with varying views of the ocean, lagoon, or city. Each room includes modern amenities such as ergonomic chairs, spacious workstations, mini-fridges, and 32-inch LCD TVs. Larger suites, including the oceanfront penthouse and junior suites, offer additional space and features such as full kitchens, large bathrooms, and whirlpool tubs. Families can opt for family rooms with microwave and wet bar facilities for added convenience.
Eat & Drink
The hotel offers a diverse selection of dining options, including Pikayo, which features international and local fusion cuisine. Café Caribe serves casual family-style meals, while the Aqua Bar and Moon Bar offer drinks and a casual atmosphere. Starbucks is conveniently located on-site, providing guests with fresh coffee and grab-and-go food options. Viaggi Grab-'N-Go caters to those on the move, providing quick snacks and drinks.
Leisure & Business
The Condado Plaza features extensive leisure amenities, including four outdoor pools, a fitness center, and easy access to a beach area for sunbathing and water sports. Business travelers can take advantage of numerous meeting spaces supported by an experienced events team. The on-site tour desk can assist in arranging local excursions, enhancing the overall guest experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Pool tables
Services
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The hotel is situated in a very safe area by a bridge which crosses the road on the Mezzanine level, right on the ocean. The Condado neighborhood offers a safe environment for leisurely walks. The room's poor condition was a downside, needing multiple cleanings, especially the bathroom that had significant leaks from the ceiling. Nonetheless, the bathroom was aesthetically pleasing and deserving of a photo.
The hotel is located in a very safe area in the Condado neighborhood, by the taxis in San Juan, and close to everything. The rooms feature a balcony with great views, but some issues with a significantly leaking bathroom from the ceiling. The dining experience offers thin crispy fries, and the facilities are decent with various services available.
I had a mixed experience at this hotel. The location was superb, right on the waterfront and in a very safe area, perfect for exploring the Condado neighborhood. The rooms were decent but had a significant issue with a leaking ceiling in the bathroom. The service was good overall, offering convenient amenities like car hire and tours, but I had to request multiple cleanings for the bathroom. The dining options were limited to Italian grilled meat, which was not included in the price. Despite these shortcomings, the hotel's facilities were well-maintained and offered a comfortable stay.
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